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NOTICE TO PATIENTS


WE ARE AWARE THAT THERE IS AN INTERMITTENT PROBLEM WITH OUR TELEPHONE SYSTEM.


THE PROBLEM OCCURS AT BUSY TIMES AND RESULTS IN CALLERS BEING CUT OFF WHILST WAITING FOR THEIR CALL TO BE ANSWERED.


THE PROBLEM HAS BEEN REPORTED TO OUR TELEPHONE PROVIDER WHO IS TRYING TO RESOLVE THE PROBLEM.


WE APPRECIATE THAT WHEN THIS HAPPENS IT CAUSES FRUSTRATION FOR WHICH WE SINCERELY APOLOGISE.


WE ARE PRESENTLY LOOKING AT ALTERNATIVE TELEPHONE PROVIDERS SO THAT WE SOURCE A MORE ROBUST SYSTEM


THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING

Dispensaryblue_yellow

Dispensaries are located at the main surgery and at Wolvey Surgery and are for the use of the patients who live in outlying villages only (e.g. Wolvey, Burton Hastings, Sapcote, Sharnford etc.) Any patient who is on the dispensing list and attends the surgery for an appointment can obtain their prescription at that time.

The doctors who take the rural surgeries also take a supply of drugs with them for dispensing at these times. If you are severely disabled and unable to go to a chemist you can apply for the doctors dispensing service. The practice also offers a delivery service for repeat prescriptions. Further details are available from our dispensing staff.

To obtain a repeat prescription from dispensary, please forward your repeat medication request slip to either Burbage or Wolvey. In case of query, please ring the dispenser on 01455 894452 at Burbage or 01455 222052 at Wolvey. Your prescription will be ready within 48 hours. The pick-up point for the prescriptions can be either at Burbage, Wolvey, Sapcote or Sharnford. This can be arranged with the dispenser. Alternatively, once registered with the practice for on line access, you may request a repeat prescription via our website. Please ensure you have adequate medication at all times. However, should you run out of medication and require your medication urgently, please speak to a dispenser on the above contact numbers.

Dispensary Opening Hours

  • Burbage –  08:30 am. – 12:30 and 14:00 – 18:00
  • Wolvey – 08:30 – 12:30 Tuesday, Wednesday and Friday & 14:00 -18:00 Monday and Thursday
 
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