Noticeboard

IMPORTANT – PLEASE READ

 

 

NOTICE TO PATIENTS REGARDING CORONAVIRUS

 

RESTRICTIONS ARE NOW IN PLACE TO LIMIT THE NUMBER OF PATIENTS ENTERING OUR SURGERY PREMISES. PLEASE DO NOT ENTER OUR SURGERY IN ORDER TO MAKE AN APPOINTMENT OR REQUEST A PRESCRIPTION. PLEASE RETURN HOME AND TELEPHONE RECEPTION. OUR TELEPHONES WILL BE BUSIER THAN USUAL BUT WE WILL ANSWER YOUR CALL AS SOON AS WE ARE ABLE. WOLVEY, SAPCOTE, AND SHARNFORD SURGERIES ARE CLOSED TEMPORARILY DUE TO COVID-19, PLEASE CONTACT BURBAGE SURGERY ON 01455 634879 FOR ENQURIES.

 

PLEASE ACCEPT OUR APOLOGIES FOR ANY INCONVENIENCE

BURBAGE SURGERY

 

 

 

 

Practice Charter

Your Rights and Ours

YOUR RIGHTS OUR RIGHTS
You should be treated with respect and for your medical details to remain confidential. We should be treated with respect and other patients; needs should also be respected.
You should be able to be seen by the doctor within 2 working days, or for urgent cases, on the same day. It is for the doctor to judge whether a problem is urgent. The doctor may refuse consultations without appointment or home visit at any time.
You may request a home visit if you are too ill to leave the house. The doctor should not be disturbed outside working hours except in emergencies.
You should be able to contact the doctor outside working hours for a serious medical emergency. We have the right to refuse treatment, which we consider unnecessary and to expect our advice or treatment to be followed.
You have the right to receive advice, treatment or referral appropriate for your condition. Registration with a doctor is a voluntary relationship and may be terminated by either party without explanation.
We are happy to listen to any suggestions you may have regarding ways of improving our service. We do not expect patients to demonstrate any acts of verbal or physical aggression towards any of the doctors or staff at the practice.


 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website