Suspension of Blood Tests
All Primary Care and Community testing will be suspended until 17th September 2021 except for clinically urgent testing. This is due to a national shortage of blood tube supplies.
Anyone who needs a test for urgent health problems will still get one but where your clinician recommends that it is safe to do so, you may be asked to come back for a test at a later date or your appointment rescheduled.
Given the nature of the shortage, we are unable to give an exact date when supplies will be reinstated or for when your blood test can be rescheduled. Please be assured that if your condition or symptoms require it, then you will get a test and we will be rebooking your test when supplies become more easily available.
Please accept our apologies for any inconvenience to patients
UPDATE RE FLU VACCINE
Flu Vaccinations are now available to book - please see "Clinics and Services" for flu dates
We are presently trialling an automated booking system and will release further information once the system is fully operational.
Covid-19 Vaccination Update
We are aware many patients are anxious about the change in guidance from July 19th, and whether they should be wearing a face mask or not. We would like to commit to our continued efforts to safeguard our staff and patients and will be asking for the continued use of masks in all environments at the Practice, including the waiting room, reception, clinical spaces and administrative spaces. May we thank you in advance for your co-operation over this matter.
Covid Vaccination Certificates
We are unable to issue this certificate at the practice.
Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.
Proof of your vaccination status will be available on the NHSapp which is also valuable for accessing your health records and ordering repeat prescriptions
The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.
Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
To support promotion of the NHS App/COVID Pass, BT have produced a guide for those with limited digital skills. The campaign, endorsed by NHSE, is encouraging people to help others who might struggle with downloading and using the NHS App. The guide gives details on how to show vaccine status, ordering repeat prescriptions and how to access health advice.
All eligible Patients have now been called in the priority groups defined by NHS England. Please let us know as soon as possible if you have not been called for your first vaccination.
People under 50 without underlying medical conditions in England are now being called for vaccination locally. They will be vaccinated in order of age by services working on behalf of the practice. Barwell Medical Centre will be contacting patients directly when they are able to offer a vaccination appointment to patients in this age group.
When attending your appointment, please wear loose clothing that can be removed easily and a face mask. Please do not attend if you have Covid symptoms or feel unwell.
Patients attending Hinckley Leisure Centre for second doses will be assisted and signposted by marshalls. Vaccine delivery will be undertaken by our own surgery staff or by volunteers who have been approved to work with us.
The demand on our telephones is very high at the present so it would be helpful if patients avoid calling the surgery with Covid related enquiries. Thank you for your patience and understanding.
Welcome to Burbage Surgery
Social distancing measures remain in place. Therefore, please keep to your appointment time and do not come early.
Do not enter the surgery if you have Covid symptoms
If you have a query or need to speak to a doctor, then please telephone the surgery on: 01455 634879
If the doctor has requested to you attend the surgery following a Triage telephone consultation please be aware they will only deal with the problem(s) discussed during your telephone consultation on that day
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at:
Please see latest Guidance on Coronavirus under "Clinics and Services" and "Latest News"- If you have symptoms please do not come to the surgery, please follow the link above for advice or Telephone 111
Suspected Coronavirus -Important information to keep you safe while isolating at home
nhs Patient Safety Information
As part of the government's coordinated response to Coronarirus, NHS Test and Trace has developed the new NHS COVID-19 app. It is now available for download to all residents of England and Wales. The government strongly recommends that everyone over the age of 16 download and uses it. Please follow the link above to download the app.
Videos in different languages:
Following the announcement of the continued lockdown in Leicester and surrounding areas, a selection of videos have been produced by local clinicians in different languages to provide and guidance to patients. You can access the YouTube videos by visiting:
We want our website to provide clear and concise help and to give our patients the information they require in an easy and convenient format. It has been designed with patients' needs uppermost in our minds, from checking surgery times to letting us know what you think
Burbage Surgery Patient Information Summary
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Several parking spaces are reserved for disabled persons in our main car park. Ramps for wheelchairs of disabled patients are sited at the main entrance. All consulting rooms and disabled toilets are designed to allow easy wheelchair access. Wolvey Surgery has been modified to comply with Disability requirements. Our premises at Burbage and at Wolvey are now covered by CCTV internally and externally for the safety of our patients and staff. Please see our Code of Practice below:
Burbage Surgery CCTV Code of Practice
Accessible Information Form
Since 31 July 2016, we have been required to comply with the Accessible Information Standard. The standard aims to make sure that patients who have a disability or sensory loss get information that they can access and understand, and any communication support that they need.
Patients who are disabled or have a sensory loss may complete an Accessible Information Form found under "Accessibility Information" on this website to inform the practice of any information or communication needs.
General Data Protection Regulations (GDPR)
GDPR is the UK's interpretation of new EU legislation to protect the personal data of all EU citizens which came into force on 25 May 2018. It will be maintained by the UK, even though we are now outside the EU since 31 January 2020, and is a significant change in Data Protection for the NHS and healthcare providers.
Please read the following documents regarding GDPR and Data Protection Information. There is also a link below for accessing your records if you wish to do so.
GDPR & Data Protection Information
Burbage Privacy Notices:
Burbage Surgery Privacy Notice June 2021
provision of direct care
Medical Research & National Clinical Audits
National Screening Programmes
Privacy Notice - Easy Read
Supplementary Privacy Notice
Patient Access to Medical Records Information
DSAR patient access request for medical records
Please use the following guidance and forms if you require, sicknotes, access for 3rd party to your records or change of personal details.
If you require a continuation sick note you can now email your request to the surgery using the attached continuation sick note request form. Please email your request to email@example.com. This will then be sent to a doctor to authorise or advise if a doctor needs to speak to you. If a doctor needs to speak to you, a member of the reception team will contact you. During the current situation with Covid-19, all authorised continuation sick notes will be posted to patients for continued safety reasons.
Continuation Sick Note
Consent/Permission to Disclose Data to a named 3rd Party
If you wish to give consent to a 3rd Party to all us to be able to disclose information on your behalf regarding your medical conditions and health care you can now complete the form below to allow this access. The form will need to be printed so that the patient who is giving permission can sign the request and then this can be emailed back to the surgery.
3rd Party Consent Form
Change of Personal Details
If you need to change any of your personal details please complete the form below and email this to the surgery.
Change of Personal Details
Please use the attached pregnancy registration form to allow us to register your pregnancy with our Midwifery Team. This form is essential for all new pregnancies prior to patients being able to book an appointment with the Midwife.
Pregnancy Registration Form
Home Blood Pressure Monitoring
If you wish to use our Home Blood Pressure Monitoring Record then please use the form below and either email this back to us or send into the surgery. These results are monitored as they are received and added to your records and at this point an actions will be made if necessary.
Home Blood Pressure Monitoring Record
(Site updated 23/09/2021)