UPDATE REGARDING THE ISSUE OF FIT NOTES
Patients can now self certify for 28 days. Please read the guidance below.
Covid-19 Vaccination Update
In line with the Government’s announcement, the NHS is aiming to offer every eligible person the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.
As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.
We are still there for anyone who may need care for an urgent need, but would ask for patience and respect as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.
Please don’t forget there are many services available for you, depending on your condition. These include:
· Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts, norovirus or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest. For more information visit: https://www.leicestercityccg.nhs.uk/find-a-service/you-and-your-gp-practice/
· Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
· NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate or arrange for a healthcare professional to call you.
· A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.
If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your booster, instead visit www.nhs.uk or by calling 119.
If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.
Thank you for your patience towards our team who are continuing to work hard to support the vital vaccine booster programme roll out.
We are aware many patients are anxious about the change in guidance from July 19th, and whether they should be wearing a face mask or not. We would like to commit to our continued efforts to safeguard our staff and patients and will be asking for the continued use of masks in all environments at the Practice, including the waiting room, reception, clinical spaces and administrative spaces. May we thank you in advance for your co-operation over this matter.
Covid Vaccination Certificates
We are unable to issue this certificate at the practice.
Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.
Proof of your vaccination status will be available on the NHSapp which is also valuable for accessing your health records and ordering repeat prescriptions
The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.
Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
To support promotion of the NHS App/COVID Pass, BT have produced a guide for those with limited digital skills. The campaign, endorsed by NHSE, is encouraging people to help others who might struggle with downloading and using the NHS App. The guide gives details on how to show vaccine status, ordering repeat prescriptions and how to access health advice.
The demand on our telephones is very high at the present so it would be helpful if patients avoid calling the surgery with Covid related enquiries. Thank you for your patience and understanding.
Welcome to Burbage Surgery
Social distancing measures remain in place. Therefore, please keep to your appointment time and do not come early.
Do not enter the surgery if you have Covid symptoms
If you have a query or need to speak to a doctor, then please telephone the surgery on: 01455 634879
If the doctor has requested to you attend the surgery following a Triage telephone consultation please be aware they will only deal with the problem(s) discussed during your telephone consultation on that day
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at:
Please see latest Guidance on Coronavirus under "Clinics and Services" and "Latest News"- If you have symptoms please do not come to the surgery, please follow the link above for advice or Telephone 111
Suspected Coronavirus -Important information to keep you safe while isolating at home
As part of the government's coordinated response to Coronarirus, NHS Test and Trace has developed the new NHS COVID-19 app. It is now available for download to all residents of England and Wales. The government strongly recommends that everyone over the age of 16 download and uses it. Please follow the link above to download the app.
Videos in different languages:
Following the announcement of the continued lockdown in Leicester and surrounding areas, a selection of videos have been produced by local clinicians in different languages to provide and guidance to patients. You can access the YouTube videos by visiting:
We want our website to provide clear and concise help and to give our patients the information they require in an easy and convenient format. It has been designed with patients' needs uppermost in our minds, from checking surgery times to letting us know what you think
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Several parking spaces are reserved for disabled persons in our main car park. Ramps for wheelchairs of disabled patients are sited at the main entrance. All consulting rooms and disabled toilets are designed to allow easy wheelchair access. Wolvey Surgery has been modified to comply with Disability requirements. Our premises at Burbage and at Wolvey are now covered by CCTV internally and externally for the safety of our patients and staff. Please see our Code of Practice below:
Accessible Information Form
Since 31 July 2016, we have been required to comply with the Accessible Information Standard. The standard aims to make sure that patients who have a disability or sensory loss get information that they can access and understand, and any communication support that they need.
Patients who are disabled or have a sensory loss may complete an Accessible Information Form found under "Accessibility Information" on this website to inform the practice of any information or communication needs.
General Data Protection Regulations (GDPR)
GDPR is the UK's interpretation of new EU legislation to protect the personal data of all EU citizens which came into force on 25 May 2018. It will be maintained by the UK, even though we are now outside the EU since 31 January 2020, and is a significant change in Data Protection for the NHS and healthcare providers.
Please read the following documents regarding GDPR and Data Protection Information. There is also a link below for accessing your records if you wish to do so.
Burbage Privacy Notices:
Please use the following guidance and forms if you require, sicknotes, access for 3rd party to your records or change of personal details.
Patients can now self certify for 28 days. Please read the guidance below.
If you require a continuation sick note you can now email your request to the surgery using the attached continuation sick note request form. Please email your request to firstname.lastname@example.org. This will then be sent to a doctor to authorise or advise if a doctor needs to speak to you. If a doctor needs to speak to you, a member of the reception team will contact you. During the current situation with Covid-19, all authorised continuation sick notes will be posted to patients for continued safety reasons.
Consent/Permission to Disclose Data to a named 3rd Party
If you wish to give consent to a 3rd Party to all us to be able to disclose information on your behalf regarding your medical conditions and health care you can now complete the form below to allow this access. The form will need to be printed so that the patient who is giving permission can sign the request and then this can be emailed back to the surgery.
Change of Personal Details
If you need to change any of your personal details please complete the form below and email this to the surgery.
Please use the attached pregnancy registration form to allow us to register your pregnancy with our Midwifery Team. This form is essential for all new pregnancies prior to patients being able to book an appointment with the Midwife.
Home Blood Pressure Monitoring
If you wish to use our Home Blood Pressure Monitoring Record then please use the form below and either email this back to us or send into the surgery. These results are monitored as they are received and added to your records and at this point an actions will be made if necessary.
(Site updated 18/01/2022)