Noticeboard

                IMPORTANT – PLEASE READ

Patients and visitors are required to wear face coverings  when entering surgery premises

 

OUR TELEPHONES ARE BUSIER THAN USUAL BUT WE WILL ANSWER YOUR CALL AS SOON AS WE ARE ABLE.

WOLVEY, DISPENSARY HAS NOW RE-OPENED. DELIVERIES FOR HOUSEBOUND PATIENTS ONLY WILL CONTINUE ON THURSDAY AFTERNOONS. SAPCOTE, AND SHARNFORD SURGERIES REMAIN CLOSED. PLEASE CONTACT BURBAGE SURGERY ON 01455 634879 FOR ENQURIES.

 

PLEASE ACCEPT OUR APOLOGIES FOR ANY INCONVENIENCE

BURBAGE SURGERY

 

 

 

 

 

HOT WEATHER GUIDANCE

Information regarding the prevention, symptoms and treatment of heatstroke can be found at www.nhs.uk/conditions/heat-exhaustion-heatstroke/

For more information on identifying who can be at risk, and ways of coping in hot weather, please visit www.nhs.uk/live-well/healthy-body/heatwave-how-to-cope-in-hot-weather/

Covid-19 Vaccination Update

People most at risk from Covid invited for spring booster jabs

 This week the NHS rolled out Covid spring booster jabs for people most at risk from the virus. People aged 75 years and over, older people in care homes and those aged 12 years and over with a weakened immune system are being offered the spring booster. Covid is more serious in older people and those with a weakened immune system and their protection from the vaccine may be lower and may decline more quickly. The NHS is contacting those who are eligible, six months after their last dose - and people should wait until they are invited. Everyone who is eligible will be offered a top up vaccine over the spring and early summer. Read more here: https://www.leicestercityccg.nhs.uk/news/ccg-news/spring-booster-jabs-being-offered-for-people-most-vulnerable-to-covid/

If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your booster, instead visit www.nhs.uk or by calling 119. 

Thank you for your patience towards our team who are continuing to work hard to support the vital vaccine booster programme roll out.

 
Covid Vaccination Certificates

 We are unable to issue this certificate at the practice.

Please see
https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp which is also valuable for accessing your health records and ordering repeat prescriptions


The NHSapp can be downloaded from
https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

Atrix Vaccination Centre on Bromsgrove have appointments open for patients to register their abroad vaccination onto their NHS records.  Patients can book an appointment via the following link - https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/tell-nhs-about-coronavirus-vaccinations-abroad/.  

 Patients are required to attend the appointment with a photo ID and evidence of their overseas vaccination.

To support promotion of the NHS App/COVID Pass, BT have produced a guide for those with limited digital skills. The campaign, endorsed by NHSE, is encouraging people to help others who might struggle with downloading and using the NHS App. The guide gives details on how to show vaccine status, ordering repeat prescriptions and how to access health advice.
You can view the online guide and download printed materials as well, here: https://www.bt.com/skillsfortomorrow/home-life/helping-others-nhs-app-guide
The demand on our telephones is very high at the present so it would be helpful if patients avoid calling the surgery with Covid related enquiries. Thank you for your patience and understanding.

 

Welcome to Burbage Surgery
Do not enter the surgery if you have Covid symptoms
If you have a query or need to speak to a doctor, then please telephone the surgery on:  01455  634879
Polite request:
If the doctor has requested to you attend the surgery following a Triage telephone consultation please be aware they will only deal with the problem(s) discussed during your telephone consultation on that day
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:
https://111.nhs.uk/service/covid-19/
Please see latest Guidance on Coronavirus under "Clinics and Services" and "Latest News"- If you have symptoms please do not come to the surgery, please follow the link above for advice or Telephone 111
Suspected Coronavirus -Important information to keep you safe while isolating at home
nhs Patient Safety Information
As part of the government's coordinated response to Coronarirus, NHS Test and Trace has developed the new NHS COVID-19 app. It is now available for download to all residents of England and Wales. The government strongly recommends that everyone over the age of 16 download and uses it. Please follow the link above to download the app.
https://covid19.nhs.uk
Videos in different languages:
Following the announcement of the continued lockdown in Leicester and surrounding areas, a selection of videos have been produced by local clinicians in different languages to provide and guidance to patients. You can access the YouTube videos by visiting:
 https://www.leicestercityccg.nhs.uk/my-health/coronavirus-advice/coronavirus-information-in-different-languages-and-formats/

We want our website to provide clear and concise help and to give our patients the information they require in an easy and convenient format. It has been designed with patients' needs uppermost in our minds, from checking surgery times to letting us know what you think

Burbage Surgery Patient Information Summary
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access
Several parking spaces are reserved for disabled persons in our main car park. Ramps for wheelchairs of disabled patients are sited at the main entrance. All consulting rooms and disabled toilets are designed to allow easy wheelchair access. Wolvey Surgery has been modified to comply with Disability requirements. Our premises at Burbage and at Wolvey are now covered by CCTV internally and externally for the safety of our patients and staff. Please see our Code of Practice below:
Burbage Surgery CCTV Code of Practice
Accessible Information Form
Since 31 July 2016, we have been required to comply with the Accessible Information Standard. The standard aims to make sure that patients who have a disability or sensory loss get information that they can access and understand, and any communication support that they need.
Patients who are disabled or have a sensory loss may complete an Accessible Information Form found under "Accessibility Information" on this website to inform the practice of any information or communication needs.
 Data Protection 
How We Use Your Medical Records

We ask you for information so that you can received proper care and treatment. We keep this information, together with details of your care, because it may be needed if we see you again.

We may use some information for other reasons, for example to help us protect the health of the public generally and to see that the NHS runs efficiently, plans for the future, trains its staff, pay its bills and can account for its actions. Information may also be needed to help educate tomorrow's clinical staff and to carry out medical and other health research for the benefit of everyone.

Sometimes the law requires us to pass on information, for example, to notify a birth,

Please see below details of our privacy policies

Overarching Privacy Policy Version

Easy Read Privacy Policy

Children Privacy Policy

Supplementary COVID-19 Privacy Information

Privacy Notice Care Quality Commission

Privacy Notice for staff
Privacy Notice Emergencies
Privacy Notice for Direct Care including referral

Privacy Notice NHS Digital

Privacy Notice Public Health

Privacy Notice Risk Stratification

Privacy Notice Safeguarding

Privacy Notice Telephone Recording

Privacy Notice for Staff Vaccination Information

Privacy Notice for ACR Diabetes Programme

Please use the following guidance and forms if you require, sicknotes, access for 3rd party to your records or change of personal details.
Sick Notes

Patients can now self certify for 28 days. Please read the guidance below.

https://www.gov.uk/government/publications/the-fit-note-a-guide-for-patients-and-employees

If you require a continuation sick note you can now email your request to the surgery using the attached continuation sick note request form. Please email your request to theburbage.surgery@nhs.net. This will then be sent to a doctor to authorise or advise if a doctor needs to speak to you. If a doctor needs to speak to you, a member of the reception team will contact you. During the current situation with Covid-19, all authorised continuation sick notes will be posted to patients for continued safety reasons.
Continuation Sick Note
Consent/Permission to Disclose Data to a named 3rd Party
If you wish to give consent to a 3rd Party to all us to be able to disclose information on your behalf regarding your medical conditions and health care you can now complete the form below to allow this access. The form will need to be printed so that the patient who is giving permission can sign the request and then this can be emailed back to the surgery.
3rd Party Consent Form
Change  of Personal Details
If you need to change any of your personal details please complete the form below and email this to the surgery.
Change of Personal Details
Pregnancy Bookings
Please use the attached pregnancy registration form to allow us to register your pregnancy with our Midwifery Team. This form is essential for all new pregnancies prior to patients being able to book an appointment with the Midwife.
Pregnancy Registration Form
Home Blood Pressure Monitoring
If you wish to use our Home Blood Pressure Monitoring Record then please use the form below and either email this back to us or send into the surgery. These results are monitored as they are received and added to your records and  at this point an actions will be made if necessary. 
Home Blood Pressure Monitoring Record
(Site updated 03/08/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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